Q. How do purchase my order on the site?
To order your purchase :-
Q. What are the payment methods available?
ITSentral.com offers various kind of Payment Methods as shown below :-
1. Credit Card
Via Paypal (Visa or Mastercard / American Express / Paypal funds)
Via MOLpay (Visa or Mastercard / Internet Banking)
2. Invoice / Cheque / Offline Bank Transfer
Bank : Hong Leong Bank
Bank Account : 216-0001-9081
After you made the payment, please send us the payment details of :
Bank name :
Bank in date :
Bank in time :
Bank in reference no :
Total amount paid :
Order no :
You may scan and email to firstname.lastname@example.org or call/Whatsapp Ms Lum at 016-3369635.
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at email@example.com with the message title “Request to cancel order” to cancel.
- Orders that are on the way or shipped cannot be cancelled.
Q. What is the product's transaction currency?
The transaction currency is in Malaysia Ringit.
Q. How long does the delivery usually takes?
Delivery will usually take about 2 to 5 working days. Some items may be shipped from overseas and may take up to 10 working days.
Q. I still have questions !
Should you have more question please feel to email to firstname.lastname@example.org for us to clear your doubts.